UPDATE : 9 December 2025 - 14:55
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UPDATE : 9 December 2025 - 14:55
18.2 C
Napoli

Conscious Shopping: From Offline Word of Mouth to Online Feedback

Today, buying has become incredibly easy: just type the desired product into any search engine and, in less than a second, we find ourselves faced with a vast assortment of sites ready to sell us.
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Today purchasing has become very easy, just type the desired product on any Search Engine and, in less than a second, we are faced with a vast assortment of sites ready to sell it to us. They all offer the same merchandise, even if there are several variables: the price of the product and shipping, the return conditions, the payment methods.
For this reason, purchasing has become easier but, with the exception of so-called impulse purchases, we are still very inclined to collect a lot of information before deciding who to send our money to. We know that outside the web, products or services have always been purchased also on the advice of other people. This is the so-called social proof, according to which we are encouraged to do something also because many others have done it before us.
Even on the web the dynamics are the same, thanks to the now widespread practice of reporting one's opinion on the purchasing experience, that is the so-called feedback. It is no coincidence then that among the most visited portals in Italy those where it is possible to read feedback stand out: think of TripAdvisor.
This also explains why among the smaller sites and the e-commerce the tendency to dedicate a space to the Comments of users who have already purchased. And if someone who writes a feedback can be accused of being too subjective, because it is essentially a personal comment, someone who writes a review it is considered more credible.
Usually, the person reviewing a product or the organization that provides it is an expert in the sector and, therefore, is able to provide detailed information and above all objective. Today there are many portals specialized in the review of certain topics. Those who want to buy an electronic device, but want to know its features in depth first, can find notable reviews on You Tube.
Furthermore, the portals dedicated to reviews allow us not only to be informed about the services that concern us, but also to be continuously updated. updated. For game lovers, for example, you can read reviews and tricks regarding 888 Casino, with tips on how to play best.
Information, updates and curiosities give a greater understanding of the goods that are about to be purchased and give the potential buyer that extra certainty that pushes him to make the purchase.

Article published on November 7, 2019 - 09:20 AM - Editorial Staff
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