Secretary courses 4.0, CEF brings digital skills to the center of training

If you are considering a career as a Medical or Dental Office Secretary, you might consider taking a professional course with CEF. Thanks to this course, in fact, it is possible to obtain, upon passing an end-of-course exam, a CEPAS qualification, i.e. a title recognized by the National Register of Qualified Medical and Dental Office Secretaries. CEF courses stand out from all other courses thanks to the high quality and modern imprint with which they are conceived.

 

The courses are in fact designed to prepare professionals to best perform the role for which they trained, teaching them to fulfill every task, even those considered until now more distant from this figure, but which, increasingly, are requested by it. An example? Marketing and digital communication skills. Let's see in detail what the teachings of the medical and dental office secretary courses CEF and why choose these training courses instead of others.

Skills of the present and future: digital world

The course in question is among the best there is.

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Not only does it train students to fill traditional secretarial roles, but it also offers valuable insight into those disciplines that, while transversal, are highly sought after today and can differentiate them from other candidates. Specifically, as mentioned, we're talking about digital and marketing skills. Today, there's intense competition even among medical and dental practices; for this reason, it's important for practices to engage with their existing clients and potential new ones, using social media channels and their websites.

Today, patients are much more demanding and tend to consult the Internet to get more information about the quality of studies, doctors' specializations and price lists. It is clear that professionalism and quality of service usually pay off, especially in the healthcare sector. But it is also true that in 2020, competition is high and promotional and informative communication should never be neglected.

Skills of the office secretary

In addition to the "more modern" skills, the course for Medical and Dental Office Secretary obviously includes all the more classic teaching, which allows the person to respond adequately to any task that could normally be their responsibility. First of all, they will be taught everything related to front office management: therefore, welcoming patients, managing the appointment calendar, preparing prescriptions and referrals. They will be taught to take charge of correspondence and manage relationships with Health Institutions.

The aspiring secretary will be provided with the basics regarding the drug handbook and health regulations concerning privacy, professional secrecy, safety and hygiene. A smattering of General Medicine will allow the secretary to communicate effectively with patients. Since the secretary often also deals with accounting, she will also be trained in this sense, on invoicing, tax compliance etc., through the explanation of the most relevant digital tools.