A few days ago, one of our readers reported a potential problem with the Privolat della Misura croissants, which are free of milk and eggs. The report highlighted the presence of mold in two croissants, raising concerns about the safety of the product.
Following this report, we promptly published an article to warn our readers of the possible risk and to encourage them to contact us or to contact Misura (Colussi Group) directly if they encounter similar situations.
We are pleased to inform you that today we received an official response from Misura.
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Dear Editorial Staff,
First of all, we would like to thank you for giving space to your reader's report regarding the
problem encountered in the Misura croissants of the Privolat classic line. We apologize for the incident and the inconvenience
caused to the consumer. As a leading company in the sector, committed to proper nutrition and
well-being of people, our priority is to select high quality raw materials, processed with
experience in our factory in the province of Florence. Furthermore, it is our practice to always intervene for
to ensure consumers have direct contact with our experts, to provide support in situations similar to
the one reported.
We have started the necessary checks in our plant and in the supply chain, as the
Damage to a package could occur at different stages of the product life cycle
various accidental causes, such as crushing during transport, puncturing of the packaging or
problems in the packaging phase.
Since we were unable to directly evaluate the damaged product, we can assume that it is a
accidental defect that occurred on a limited number of pieces during the packaging phase, which has
compromised the airtightness of the package.
If the consumer still has the product in question and would like to return it to us,
We would be happy to be able to subject it to the checks needed to understand the dynamics that determined it
the inconvenience, in order to reduce the possible defects as much as possible, always guaranteeing the highest quality to the
our consumers.
Please accept our apologies again,
Quality Measure Team
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