A serious malfunction in payment systems has paralyzed the country today, leaving thousands of Italians unable to make payments with credit or debit cards. The problem, which emerged starting at 11:25, affected the Bancomat and Pagobancomat circuits, creating long queues and inconvenience in stores throughout Italy.
The cause? A technical failure of Wordline
According to Bancomat, the outage was caused by a technical incident at Worldline, one of the world's leading payment processors. A widespread network outage in Italy compromised transaction processing, preventing the authorization of payments, including via POS terminals.
Worldline Insurance
In an official statement, Worldline confirmed the incident, specifying that the problem only affected a small portion of transactions. The company assured that its technicians are working to resolve the situation as quickly as possible.
The impact on citizens and traders
Despite reassurances, the incident caused significant inconvenience both for consumers, unable to pay for their purchases, and for merchants, who saw sales drop dramatically. The incident raises questions about the security and resilience of electronic payment systems, which are increasingly used in our society.
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What exactly happened, and what were the causes of this large-scale outage? Investigations are ongoing, but today's incident demonstrates how crucial it is to ensure the continuity of payment services, a key pillar of the modern economy.
We would like to inform you that the issue affecting transaction processing is still ongoing. However, after a thorough investigation, we can confirm that the outage is only impacting a small portion of payments, while the majority of transactions are being processed normally on our platform., reads a press release in English on the official website of Worldline.
We confirm that the issue is attributable to external causes, independent of Worldline. Our technical experts remain on high alert and are closely monitoring the situation.
Bancomat and Pagobancomat have also released a note
Following Nexi, Bancomat and Pagobancomat have also received a notification from Worldline of an incident "related to a general and widespread network outage in Italy." The "disruption detected since 11:25 a.m. on the Bancomat and Pagobancomat circuits, according to what we were informed, is attributable to the issue reported by Worldline regarding an incident related to a general and widespread network outage in Italy, which is impacting various payment services," according to a statement released by Bancomat.
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