A serious malfunction in payment systems has paralyzed the country today, leaving thousands of Italians unable to make payments with credit or debit cards. The problem, which emerged starting at 11:25, affected the Bancomat and Pagobancomat circuits, creating long queues and inconvenience in stores throughout Italy.
The cause? A technical failure of Wordline
According to Bancomat, the cause of the disruption was a technical incident at Worldline, one of the world's leading payment companies. A widespread network outage in Italy compromised transaction processing, preventing payment authorization even via POS.
Worldline Insurance
In an official statement, Worldline confirmed the incident, specifying that the problem would have affected only a small part of the transactions. The company assured that its technicians are working to resolve the situation as soon as possible.
The impact on citizens and traders
Despite the reassurances, the episode caused considerable inconvenience both for consumers, unable to pay for their purchases, and for merchants, who saw sales drop dramatically. The incident raises questions about the security and resilience of electronic payment systems, increasingly used in our society.
What exactly happened and what were the causes of this large-scale disruption? Investigations are ongoing, but today's episode demonstrates how crucial it is to ensure the continuity of payment services, an essential pillar of the modern economy.
"We would like to inform you that the issue affecting transaction processing is still ongoing. However, after a thorough investigation, we can confirm that the outage is only impacting a small portion of payments, while the majority of transactions are being processed normally on our platform ," reads a statement in English on Worldline's official website.
“We confirm that the problem is attributable to external causes, independent of Worldline. Our technical experts remain on high alert and are monitoring the situation carefully”
Bancomat and Pagobancomat have also released a note
After Nexi, Bancomat and Pagobancomat also received a communication from Worldline of an incident "relating to a generic and widespread interruption of the network in Italy". The "disruption detected since 11:25 relating to the Bancomat and Pagobancomat circuits, according to what was communicated to us, is attributable to the problem reported by Worldline of an incident relating to a generic and widespread interruption of the network in Italy, which is having impacts on various payment services", reads a note released by Bancomat. .
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