The new passport application and renewal service is also available at post offices in Naples and its province. Thanks to an agreement signed between Poste Italiane, the Ministry of the Interior, and the Ministry of Business and Made in Italy, residents and residents of the Campania capital can now book an appointment at the post office and submit their passport application documents directly at the counter.
"Two years ago, after the pandemic, we found ourselves facing a significant demand for passports and to meet the expectations of people who wanted to travel again, both with the establishment of the Priority Agenda by the Department and with the relocation of the service to police stations, we managed to reduce waiting times: in 2023 they were around 80 days, in 2024 we dropped to 15. This partnership with Poste Italiane is a further step that has allowed us to reach the most remote locations and now also large cities like Napoli.
Furthermore, home delivery is an important service for those with difficulties, fragilities, or special needs," explains Maurizio Agricola, Naples Police Chief. In the city of Naples, in this first phase, 12 locations are enabled for the service: Piazza Matteotti 2, Piazza Degli Artisti 27, Via Giulio Cesare 99, Via Baku' 2, in Secondigliano, Via Delle Repubbliche Marinare 497, Viale Colli Aminei 36, Via della Montana Spaccata 2, in Soccavo, Via De Meis 86, Via Catena 83, Corso Meridionale 54, Via Abate Minichini 1, and Via Cassano 169.
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The service is also available in 42 post offices in the province with fewer than 15 inhabitants (from Monte di Procida to San Gennaro Vesuviano, from the islands in the gulf to the Sorrento coast) involved in the Polis project, which brings public administration services to small towns, reducing the digital divide and promoting social cohesion.
"The launch of this new service in Naples is further proof of Poste Italiane's dedication and commitment to its citizens," emphasizes Carlo Orefice, Head of the Naples City Branch of Poste Italiane. "This new service meets the needs of users who, from now on, will be able to apply for a passport directly at their local post office by presenting the necessary documentation. This saves people time and money: an advantage that will undoubtedly be appreciated by Neapolitans."
Comments (2)
I'm happy that there is finally a passport application service in post offices too, but I think there are still many problems to be solved, such as the lack of information and waiting times that could become long again.
This new service is really useful for those who live in Naples, but I wonder if it will work well and if there will be no problems with reservations. Let's hope that the waits are not as long as before, otherwise it is useless.