Caserta – The Royal Palace of Caserta, a jewel and UNESCO heritage site, turns into a destination of chaos every time free admission days are organized. The initiative, designed to promote culture and bring the public closer to one of the most important monuments in Italy, attracts a huge flow of tourists, but not always for the right reasons.
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It felt like we were in a park, not a UNESCO site."
Last Sunday, May 5, the situation got out of hand: kilometre-long queues, disorganisation and complaints marked the day, with many visitors forced to wait for hours, while others used the gardens for picnics and outings, rather than to visit the palace.
An Invasion of Tourists… But Not All Interested in the Palace
Free days at the Royal Palace of Caserta, like the one last Sunday, attract thousands of people, often more interested in a day trip than a cultural experience. Families, groups of friends and the curious flock to the 120 hectares of the park, bringing blankets, food and balls, transforming the gardens into an improvised picnic area.
"It felt like we were in a park, not a UNESCO site.”, says a Milanese tourist who is visiting. This approach, however, creates a problem for those who really want to explore the Reggia: the lines become endless, and the cultural experience fades into the background.
On Sunday, for example, many visitors who arrived at 11:30 a.m. were informed by officials that they would only be allowed in at 16:30 p.m., due to the huge turnout.Five hours of waiting, and in the meantime what do you do?”, a reader writes to us in the editorial office, expressing a frustration shared by many. The comments received speak clearly:
"It was a day of chaos, not culture. The Royal Palace is not a playground, but a monument to be respected".
Disorganization and Inconvenience, Despite Staff Efforts
Despite the kindness and helpfulness of the staff, who did everything possible to reduce the inconvenience, the organization was lacking. There were no adequate quotas, nor separate routes for those who wanted to visit the palace and those who only wanted to visit the park.
Furthermore, the lack of dedicated areas for those who simply wanted to relax meant that the historic lawns of the Palace were invaded by blankets and waste, to the detriment of the atmosphere and decorum of the site. The most motivated tourists, those who had planned an in-depth visit to the royal apartments and monumental gardens, found themselves trapped in kilometre-long queues, with unsustainable waiting times.
"We came from Rome specifically to see the Royal Palace, not to wait all day under the sun”, complains another visitor. The situation has highlighted a structural problem: the free days, while laudable in intent, lack a management that protects both the monument and those who truly want to appreciate it.
A UNESCO Heritage That Deserves Respect
The Royal Palace of Caserta, with its frescoed halls, monumental staircase and park with spectacular fountains, is a symbol of Italy's cultural heritage, visited every year by hundreds of thousands of people. However, initiatives like these, if poorly managed, risk turning it into a place of indiscriminate leisure, rather than a cultural experience.
"You can't use a monument like this for picnics or just to pass the time.”, readers write, and their appeal is clear: a more rigorous approach is needed to preserve the dignity of the site. Solutions could include a limited maximum number of admissions, mandatory reservations even for free days, and dedicated areas for those who simply want to enjoy the park, leaving space for those who want to visit the palace. Furthermore, clearer communication on the rules of conduct and the importance of respecting the site could help raise awareness among visitors.
An Opportunity to Review
The free days at the Royal Palace of Caserta are a precious opportunity to democratize access to culture, but they cannot turn into chaos that penalizes true enthusiasts. A more effective organization is needed, one that balances attendance with respect for the monument and for those who visit it with interest. The Royal Palace is not a public park, but a heritage to be protected and enhanced. The next free initiative will be a test: will the authorities be able to learn from last Sunday's mistakes? Visitors, and the Royal Palace itself, deserve it.
Article published on May 11, 2025 - 12:58 pm
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The situation has been very confusing, and it is not easy to understand why there are so many people in a place where there should be less chaos. The gardens have become like a playground, and this is not good.
I also noticed that people do not respect the place. It was impossible to enjoy the beauty of the Palace with all that noise and disorder. Let's hope that next time there will be improvements.