Naples – Computer systems "failed," archives off-limits, and administrative operations reduced to a minimum. This is the situation Di Giacomo srl, an industrial laundry that provides services to numerous healthcare agencies in Southern Italy, including ASL Napoli 3 Sud and several facilities affiliated with ASL Salerno, has reportedly fallen into.
According to internal rumors, the company was hit by a hacker attack earlier this year: hackers took control of its systems and stole sensitive data. However, there have been no official announcements yet regarding the scope of the potential breach or the nature of the attack.
Work without digital traceability
For over a month, the same sources report, workers have been forced to work without the usual computerized recording of linen and uniforms delivered to the various facilities. This criticality would have a particularly negative impact on the offices: without the flow and tracking data from the hospitals, reconstructing deliveries and invoicing would become difficult, if not impossible.
In essence, “everything reset”, with the need to resort to manual procedures and post-clearance checks to keep the machine operational.
Delayed salaries: the impact on employees
While the service, according to leaks, is continuing smoothly at the facilities served, workers are currently paying the highest price. Among the reported consequences are delays in salary payments, in a context where the lack of digital data and records is also complicating administrative management.
The ransomware hypothesis and the “ransom”
The incident brings to mind the cyberattack suffered years ago by the ASL Napoli 3 Sud, when a group of hackers stole employee and patient data and demanded a ransom. Again, rumors circulated of a possible ransom in the millions demanded to restore the data: a hypothesis that, at this time, remains unconfirmed.
While waiting for official clarification on the incident, the company and workers continue to deal with the effects of an IT blockage which, between administration and wages, risks leaving heavy repercussions.
Source EDITORIAL TEAM
Comments (1)
It's strange how healthcare companies don't have adequate security protocols to prevent cyber attacks. The situation at Di Giacomo srl is alarming, and its employees deserve greater protection and guarantees regarding salary payments.