Italo is seeking 18 station hostesses and stewards in six Italian cities (selection through Adecco)

Italo, the private group that manages passenger transport services, announces a selection process for 18 station hostesses and stewards to be employed in six major Italian cities: Milan, Naples, Florence, Venice, Bologna, and Rome. The selection process is being handled by Adecco, with no expiration date indicated in the available data and with basic requirements geared toward high school or college graduates with experience in retail, tourism, or transportation.

What is it about

This position is part of the passenger reception and support team at stations, with the task of facilitating travel, providing helpful information, and ensuring customer service throughout the Italo network. This is a multi-faceted role, which may require interaction with travelers during purchases, boarding, and information management at the station. This role is not intended to be a guide or onboard assistance, but rather a dedicated role focused on the experience of those arriving and departing from stations, working in coordination with Italo staff and Adecco partners who manage the selection process.

The professional figure

Station hostesses and stewards are roles that welcome and assist the public. Typical tasks include providing directions to passengers, assisting with ticket and destination checks, accompanying passengers to service areas and platforms, managing queues, providing information on timetables and services, and collaborating with station and on-board staff to ensure an orderly and safe passenger flow. These positions often require excellent public relations skills, problem-solving skills in minor critical situations, and clear communication. It's important to note that their primary role is focused on the passenger experience at the station, not on on-board activities across all routes.

Requirements

• Diploma or degree
• Previous experience in retail, tourism or transportation sectors
• Required training course, duration not specified

These factors indicate a preference for candidates with customer service skills and a solid educational background, but they do not establish a highly specific technical profile. Currently, there are no specific age or residency requirements for the six locations. Adecco staff may request additional information during the selection or training process.

Contract, positions and locations

Number of positions: 18. Locations: Milan, Naples, Florence, Venice, Bologna, Rome. The duration and type of contract are not specified in the available materials; nor is the salary indicated. In the absence of official data, we recommend checking the application page for any updated contractual details.

How the selection works

The selection process is being managed by Adecco on behalf of Italo – Nuovo Trasporto Viaggiatori, a well-known private group operating in rail passenger transport. The application process is an online form available on the Italo – Lavorare in Italo website. No specific stages or tests (such as interviews, tests, or moderation) are listed in the available data, but it is common for selection processes of this type to include a telephone or video pre-screening, followed by in-person or online interviews.

Deadline and how to apply

The expiration date is not indicated in the verified data. Therefore, please consult the official job posting page for any updates. To apply, please complete the online form on the Italo – Lavorare in Italo website, in the section dedicated to open positions managed in collaboration with Adecco. Please be prepared to provide an updated CV and respond to any inquiries regarding your professional experience and availability, including the possibility of transferring between the indicated locations.

What to know before submitting your application

Before proceeding, it's helpful to check the official job posting page for any updates on requirements, contracts, and schedules; availability to work in multiple locations; any required training courses; and the need to provide proof of experience in retail, tourism, or transportation. From a practical standpoint, it's advisable to prepare an updated resume, a valid ID, and any certifications or certificates earned in the relevant field. Since contractual details aren't specified in the job posting, online application remains the primary way to begin the process and receive further information directly from the organization.

Original source of the offer: Go to the official announcement or tender.