Naples, EasyJet flight to London canceled: passengers stranded for hours at Capodichino Airport.

It was a difficult day for passengers on easyJet flight EJU8358 from Naples to London Gatwick, which was cancelled on Saturday, October 10. Many travelers were stranded at Capodichino Airport for hours, waiting for a solution to reach the British capital.

The disruption affected people with different needs: those who needed to reach London for work, those for health reasons, and those on vacation. According to what has emerged, there do not appear to be any exceptional circumstances, such as adverse weather conditions or a bird strike: the previous day, the route had been characterized by good weather.

What the legislation provides

The cancellation may entitle you to financial compensation under European Regulation 261/2004. For flights between Naples and London, the compensation is €400, provided the airline cannot demonstrate the existence of extraordinary circumstances beyond easyJet's control.

The regulation applies when a flight is canceled less than 14 days before departure. In addition to any compensation, passengers can request rescheduling on a later flight or a full refund of their ticket.

How to act

easyJet allows you to manage your cancellation directly from the “Manage your bookings” section, choosing between an alternative flight, a voucher, or a refund of your booking.

For compensation under Regulation 261/2004, passengers can submit a request directly to the airline or contact a company specializing in traveler rights. In any case, it is advisable to retain your boarding pass, airline communications, receipts for expenses incurred, and any evidence of the disruption.