Italo, a well-known brand in the railway sector, is currently looking for 30 stewardess and on-board stewards for the Naples, Rome and Milan offices.
The company invites candidates to participate in a selection process that will lead to hiring, highlighting the importance of representing the brand's values and style during on-board activities.Article Key Points
Responsibilities of candidates
The staff on board will have various tasks, including:
- Representing the brand and values Italo through their behavior and style.
- Manage the catering service on board the trains.
- Take care of the decor and tidying of the rooms.
- Offer assistance and build trust with customers.
- Provide information and support to customers.
- Support the train manager in operational activities.
Requirements and skills required
To apply, interested parties must meet some fundamental requirements and possess specific skills:
- Educational qualification: Diploma or Degree.
- At least 2 years of work experience (preferred).
- Work sector: Tourism, Transport, Personal services (preferred).
- Experience abroad: preferred.
- Excellent knowledge of the English language (Level B2).
- Previous experience in customer service and personal care.
- Availability to work shifts and holidays.
- Availability to work in one of the following locations: Milan, Rome and Naples.
In addition to these formal requirements, a series of soft skills are required, including:
- Smile and relational empathy.
- Pride in service and attention to order.
- Good communication skills.
- Operational problem solving.
- Autonomy and dynamism.
Training and selection procedures
Those who pass the selection will be called to participate in a training course of approximately three weeks, essential for hiring through a temporary employment contract.
For further details and to send your application for the Naples office, you can visit the following link: Nominations for Naples.
Article published on 8 January 2025 - 16:52